Herb's Stuff: Ordering, terms of sale, my email address

This page was last revised Jan 22 2013


How to order or email - please READ - and common questions

If you want to buy, sell, donate, fix something - PLEASE read the instructions below FIRST.

1) Prices on my site don't include shipping, it's a seperate cost. We ship from New Jersey USA.
2) EMAIL me (no phone orders) and list EXACTLY what you want from my site.
Please give me some idea of WHY you want this stuff, so I have a clue and can help you.
3) YOU MUST INCLUDE YOUR CITY/STATE/ZIP OR CITY/COUNTRY/POSTCODE so I can determine likely shipping costs.
4) Payments are by check or money order, cash (US dollars) or money transfer - no credit cards, no PayPal
5) We ship after payment is recieved - no "net" terms.

If you simply want to contact me - but not order items - MY EMAIL ADDRESS is linked here but tell me where you are.

Common questions are answered below. Meanwhile, here's how an order works:

Contact me as noted above, include your city/state/country/postcode. Talk to me a bit about why you want something I offer - it's pretty old stuff. Then, I'll email back to confirm I have the items, with prices and shipping costs; or I'll ask or answer questions - we provide EMAIL DISCUSSION, this is not a "click to order" site. When we agree on the order, and I have your FULL SHIPPING ADDRESS, I can provide a "quote" - prices plus shipping and payment instructions. PRINT that email quote, postal mail it with payment as described above, to my address as I'll give you. I'll ship when payment is received, with a reciept! That's how to order.

Note: I sell under my personal name. I am not a corporation. There is no "retrotechnology.com" business name. If your University's or corporation's accounting requires a "Tax ID" or "vendor approval" or "corporate accounts", PLEASE REVIEW MY QUESTIONS BELOW to see if we can do business at all.

Thanks for contacting me. You can see I do business on this Web site. That income supports my activities here. To email me, MY EMAIL ADDRESS is at this link. If you want to buy, sell, donate, read the above instructions first, please.



Common questions

Common questions from YOU are answered below and that description is linked to details on another page.

You are outside the United States.
I'm in the USA. Payment for non-US orders must be in specific forms of payment. Follow this link for instructions. I must have your city/country/postalcode before you order. Orders to outside the USA are almost always shipped by US Mail - believe it, it works and it's cheaper. If you use a "forwarding company" read this linked note.

IN A HURRY? Need something immediately?
First, read the instructions at the top of this page. Sorry, we probably can't work FAST. No credit cards, no phone orders, we only ship after payment is recieved by mail, FedEx, etc. Check these terms for the expedited services we DO offer, at extra cost, and if you get payment to us quickly.

Where is Herb's postal or email address?
PLease read my terms first, then you'll find my email address. Othewise you lose time as I have to tell you I need more information before responding. MY EMAIL ADDRESS is linked here. You'll only get MY MAILING ADDRESS with my quote, AFTER we confirm your order, after I get your shipping address. Otherwise I don't know what to charge, or where to ship!

How to pay?
WE DO NOT TAKE CREDIT CARDS OR PayPal PAYMENTS, we take checks or money orders, or you can send money in US currency (dollars), or use Western Union or MoneyGram. Look at our payment notes for details. If you are ordering from outside the United States, terms of payment and shipping are different - please follow this link and check my terms.

Who is this Herb Johnson? I've been in business for decades, 14 years on the Web alone. Many people have been pleased to get "good hardware at good prices" from me, and I have references from them accordingly. Here are references from my Apple Macintosh sales; from my S-100 computer sales; from my SGI computer system sales. Want my biography? I'm a digital engineer with a degree, I support vintage computers - check my biography.

"I have to send you a purchase order. I need an invoice. What's your Tax ID?" and other accounting procedures.
My email quote is my invoice. If you want a paper or faxed invoice I'll charge for that. I am not a corporation or "registered" business, I work under my own name, not some "corporation". If your company can't pay with "petty cash" and send a check, I probably can't help you. More information is here.

Why does Herb need YOUR ADDRESS? or your ZIP CODE?
Shipping depends on weight and DISTANCE, in my case from New Jersey USA. If you want a quote, an estimate, or to order, I need your location. OK? If you don't want to give your address yet, I need your city/state/zip or city/country/postalcode. This is how shipping Web sites tell me shipping costs. But I need a full address before you get a confirmed QUOTE - prices with shipping and payment instructions.

Prices and condition of items?
Both are usually listed with item descriptions on my Web pages. Some items say "ask" or "make offers"; some items have values that change over time. We'll provide a price or price range, if you ask and give some information. Condition of items is in the Web page description, but most are good, used, tested; some are unused and new. Condition of items is briefly discussed at that link.

Shipping?
We usually ship by postal mail, or FedEx ground; AFTER we get payment. I ship from New Jersey, USA. Check our shipping notes for details.If you are ordering from outside the United States, terms of shipping are different - please check those terms. By the way - I don't ship to "forwarding companies" or other third parties, I ship to YOU.

IMMEDIATE or FAST shipping?
That will cost you extra. We ship a few days after reciept of payment, not before. I charge of course for the higher cost of express shipping. YOu pay more for the higher cost of express mail or Federal Express to pay me. I charge an expediting fee to process your order first and ship early. Most of my customers save money by not requiring this level of service. Check these terms for expediting services.

You only want an estimate?
I MUST HAVE at least your city/state/ZIP or country/city, and what you want specifically. Distance and weight determines shipping costs, that's how shipping companies charge ME, that's why I need that info.

Other ordering questions?
Look at the detailed ordering description or at the specific hints listed below that section.

Technical questions?
The tech section has some comments and some links to my general Web pages with some common questions.

Ordering MANUALS?
My manual copy service fee is 20 cents a page plus postage and handling, unless the specific document in question has a copy price on it or is offered as an original. When you tell me which documents you want, I will provide a quote accordingly with price and shipping. I need your full shipping address to provide a quote.

Want to GIVE ME or SELL ME something?
check this info first.

Want to PHONE me?
Email me instead. My email address & other contact info is is linked here. But if you want to order, read the brief ordering info above first.


REFERENCE: details, explanations

Shipping costs
shipping outside the US
References:
Copies of manuals:
Expedited orders and shipping:
Pickup of orders:
No "forwarding companies" or other third parties:
Tech info, advice:
Other Web links:
Your privacy
No reply from me? your email bounce?
Condition of items
Invoices, Purchase Orders:
Warrenty:
Problems with orders or items recieved:
Delays in ordering:
Delays in delivery:
Fitness for use:
Liability:
request my Employer Identification Number (EIN)?
If you want to SELL ME or GIVE ME your items...
Payment from customers outside the United States


Contact, Email Address

If you are ordering, READ "How To Order" above first to save YOUR time! **TELL ME YOUR CITY/STATE/ZIP OR CITY/COUNTRY IF YOU WANT TO ORDER SOMETHING!** - so I can tell you likely shipping costs. Email your order or inquiry to hjohnson@retrotechnology.com. IF YOU DO NOT HEAR FROM ME IN A DAY OR TWO, or if your email BOUNCES, use my BACKUP at hjohnson@retrotechnology.info. Do NOT email both addresses at once.

I am Herb Johnson, in New Jersey, USA. You'll get my mailing address with my quote when I know what you want and where to ship it, that's what my "how to order" instructions at the top of this page tell you, but READ THEM anyway.

Questions? To order? In a hurry? READ "How To Order" above and save time.



Herb Johnson
New Jersey, USA

Copyright © 2013 Herb Johnson